City, town, and other municipality websites have long been in need of usability updates. Systems made decades ago were static and hard to update, rarely interact with any kind of social media, and see visitors often complaining about not being able to find the information they need.
Put simply, most governments are online in domain name only – with no meaningful interaction. And that’s certainly not reflective of today’s growing “community” on the web, nor its more recent advances in online technology.








