Best WordPress Video Chat Plugins – Based on Your Needs
There are amazing options for video chat plugins for WordPress, but which one to choose? That’s the real question.
It’s certainly a fantastic way to connect to your customers, audience, and team from around the world, all from the comfort of your own home, office, or both.
In this article, we’ll look at which plugin is right for you based on how you want to interact with your clients, fans, co-workers, or employees—seeing them face-to-face from within your WordPress site.
Continue reading, or jump ahead using these links:
- Meetings, Collaborations, or Webinars Video Presentation
- Live Video Streaming for a Global Audience
- Social Media Video Conference
- Comprehensive Customer Service Video Chat
- Personal Blogs or a Personal Touch Video Chat
- Seeing is Believing
You’re definitely in for a whirlwind of fun with all the possibilities these plugins have to serve up.
Meetings, Collaborations, or Webinars Video Presentation
If you want to conduct interactive meetings, collaborate efficiently with your distributed team, or provide webinars for your clients, then the WordPress Video Presentation by VideoWhisper is right up your alley.
Not only does it include a video feed for multiple people at once, assign moderators, and integrate with pages, it even includes a widget which shows active chat sessions and the number of participants along with a link to access the video chat session.
Now here’s the best part. What really separates this plugin from all the rest is its features include a chat box next to the video feed as an alternate form of communication, and also allows file transfers to share documents to each participant. So not only can you see your team members and communicate your ideas easily, fluidly, and quickly, you can also collaborate on projects for peak efficiency. You’ll forget emailing your team is even an option once you try this plugin.
It’s available through monthly or lifetime subscription plans, with or without hosting, so even small businesses can succeed with this plugin.
Live Video Streaming for a Global Audience
If you want to stream your event live to an audience around the world, then start getting excited.
With VideoWhisper, you can create an online TV station. The WordPress Live Streaming by VideoWhisper allows you to stream your concert, seminar, training meeting, class, or other events, live, right on your WordPress site. This plugin isn’t even limited to streaming your events live; you could go as big as creating your own online television station (except without the involvement of your TV).
You can stream your live events with this plugin, and also display ads side by side to encourage future sales. The features also include a chat box, so your viewers can interact with each other while they watch. You can even limit how much a user can watch at one time if you’d like, create multiple streaming channels to create your own online version of a TV station if you’re really ambitious.
If you want to allow streaming of your live events to paid customers only, that’s easy, too. Since the plugin allows you to embed the video stream right onto your chosen page, you can easily add a membership plugin to sell subscriptions to your live video streaming events.
If you want to share your art or business with millions of people around the world in order to create more awareness and customer retention in a dynamic, new, and fun way, then this is definitely the way to do it.
It’s available through monthly or lifetime subscription plans, with or without hosting, and can be worth it if you’re willing to go the distance and really put all the plugin’s great features to use.
If you think this is great, but you’re looking for a video chat plugin to help you from more of a customer service angle, then keep reading.
Social Media Video Conference
If you want to offer signed in members the option to chat with each other, including video chat, then there’s a plugin for that, too.
Video Conference by VideoWhisper has also developed video chatting with social media-style WordPress sites in mind. You can set up public or private chat rooms for your site’s users to chat the old-fashioned way – by typing – or they can also video chat, share files, and start their own chat rooms.
This plugin also comes with a convenient widget, which displays the available chat rooms and the number of people in them. With that, you can make the video chat available to all members, right up to a select few.
It also integrates well with BuddyPress. A tab will appear where the chatting takes place.
While there are other video chat plugins with social media capabilities, this is definitely the best option. Not only does it look beautiful on your site, it’s easy to use and navigate, and it offers a really strong and reliable service. You can get a monthly or lifetime subscription plan, with or without hosting.
Comprehensive Customer Service Video Chat
We all know by now that customer service is a very important part of a successful business, and it’s important to put your best effort in keeping your customers happy.
If you’re looking for a new way to help your customers efficiently while also adding a touch of class, then the VeriShow Video Chat plugin is worth checking out.
Their plugin is WordPress-ready and offers an easy-to-use, customer service-friendly chat box with a video chat option inside. You can situate the VeriShow video chat plugin as a popup, or even as a sidebar. You’ll be able to offer a very personal touch when it comes to assisting your customers, no matter where they are located. If your customer is really stuck, then you can offer the screen sharing option to show them exactly where they need to go, and what they need to do, click-by-click.
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VeriShow offers a two-week money-back guarantee so you can test the plugin out. Their Basic plan starts at $199 a month, which includes video chatting, document sharing, and reporting.
They also offer a Plus plan (you must reach out to them for pricing), which includes video chat & recording, website co-browsing, customization & white labeling, third-party integrations & APIs, and advanced support.
This plugin definitely offers an enhanced customer service experience for those who really want to make their clients happy. Their plans are a bit hefty, but valuable when you consider all of the capabilities provided.
Personal Blogs or a Personal Touch Video Chat
Consolto is the #1 video chat plugin, available on the WordPress.org repository.
It turns your website into a virtual office in minutes, enabling video calls, screen sharing, micro-CRM, appointment scheduling, payment collection (via PayPal), text messaging/chat, and more.
Eliminate customer confusion over Skype account info or video conferencing service links that expire. Simply video chat directly from within your website; neither your customers nor you will need to install anything.
Here is a rundown of their extensive features:
- Advanced scheduling enables your site visitors to schedule meetings with you in a simple manner; you can send them invitations as well.
- Screen sharing (with the click of a button).
- Social messaging: WhatsApp and Facebook Messenger embedded in your website.
- Voicemail –customers can leave voice messages directly from within your website.
- Record calls to keep track and be on top of the conversation.
- Actively start engagement with people on your website via chat/video chat/audio.
- Inbox: your site visitors will send you messages that will reach your email.
- Receive email, SMS, and site notifications upon new chats and web calls.
- Widget is highly configurable.
- Supports 12 languages.
- Multi-agent teams provide many 1×1 sessions remotely, perfect for teams of therapists, dietitians, coaches, etc. [This feature is unique to Consolto, and part of the Enterprise plan only.]
Exciting and useful updates are rolled out on the regular. The below three were added last month (March 2022):
- Download button for all statistics
- New style for Consolto widget
- New iOS app
I installed and activated the plugin to see what it looked like, and was very impressed. Setup was quick and easy. Let’s walk through it together.
After installing and activating the Consulto plugin in WordPress, click on the registration link from the plugin dashboard, or as I’ve copied it below:
Not registered yet? Go to Consolto.com and get your widget.
From here, fill out the info on the sign up page. Once you submit this, the setup wizard will begin.
1. Choose whether you want to access through your own website, or their ClicknTalk page, then click the Next button.
2. Click the Copy Script button, then hit Next.
3. Enable microphone & camera – click Allow, then Next, or just Next, as you prefer.
4. Enable desktop notifications – click Allow, then Next, or just Next, as you prefer.
5. Let’s test your Consolto setup – click Go! or Skip, again, depending on your preference.
6. Now head back over to WordPress, and from the Consolto plugin dashboard, paste the script code that you copied from their website during setup, into the appropriate field. Then click the Save Changes button.
7. You’ll see visual confirmation that your widget was installed and is ready to go.
Check it out by loading a preview of your website.
You can access a lot of features and content from the online Widget Center. There are many options you can choose and settings you can adjust from here.
This is also where you would conduct your communications as the Agent / Consultant.
They also have excellent help resources on their website.
Consolto is free to try for 7 days. Afterward, you will need to choose a plan and set up payment. They offer four different plans, ranging from about $8 to $32 a month, including an Enterprise plan (pricing available on request). Each tier includes additional features or higher allowances, such as number of agents, number of domains, hours of chat time, etc.
Seeing is Believing
Whether your needs are simple or complex, these video chat plugins will help give your business or blog a personal and professional edge.
Just make sure you’re prepared for the influx of communications.
Editor’s Note: This post has been updated for accuracy and relevancy.
[Originally Published: October 2014 / Revised: April 2022]